FAQ
Have Questions?
You may send us a sample request via kyle@donzonpower.com , providing a name and address for delivery. The sample will be free of charge if it is in-stock. Otherwise, a small fee will be charged. We also ask you to kindly cover the shipping cost.
The exact timeframe for delivery depends on many factors, including order quantity, stock availability, and others. Generally speaking, if your order is already in-stock and its payment has been fulfilled, we will ship it out ASAP. Otherwise, our sales representative will provide you an estimated timeframe based on your order. You will receive email updates every step of the process.
The industry standards for electric power systems are different among geographical regions. We recommend that you consult our sales specialists via kyle@donzonpower.com , providing the standard codes required in your country. You may also request samples and perform tests in order to make sure that our products would meet your requirement.
We are a professional manufacturer with our own production workshop and complete testing equipment.
Yes, we accept OEM customization with your logo, brand, and packaging.
